Shipping policy
How long is the delivery time?
Our delivery time is 4-20 business days to Canada calculated from the day after you submitted your order.
Which delivery option are you offering?
We utilize different shipping partners, depending on the size of your order. Once you've added your products to your cart, and proceeded to checkout, you'll be able to see which service your order will ship with.
What does the delivery cost?
We offer free standard worldwide shipping on all orders.
How can I track my package?
Your order will be packaged and sent out as soon as possible. As soon as it has been picked up by the freight company we will activate your parcel number, after which you will receive another email that includes the tracking link. It can take up to 48 hours for the tracking link to be activated. If you do not receive a tracking link, please contact us over our contact form.
Why can I not see any update in the tracking link?
Once your order has been dispatched from our warehouse you will receive your parcels tracking link in your shipping confirmation email. Note that it may take 48 hours from when you received the shipping confirmation email before the tracking link is active.
If you have ordered more than one item, the items might arrive in separate packages on different dates due to logistics at our warehouses.
Please check the table below for the average delivery times we are experiencing at the moment. But please note, that occasionally even these delivery time-frames are delayed.
Estimated Shipping Time
Destination *Estimated Shipping time
US, Canada, Australia, EU and UK (Free) - 10-20 business days
*This does not include 1 - 5 days processing time.
Please note: Any potential customs duties or import taxes are the responsibility of the customer and will have to be paid directly by the customer upon receiving the item.


